Support Services In North and West Yorkshire

At Our TLC, we provide specialist mental health support to individuals throughout North and West Yorkshire. Putting people at the very heart of everything we do, we create personalised care plans for you and your family that accommodate all of your assistance needs. Whether you require domiciliary care or need to be placed in supported living, Our TLC will ensure you get the right care for you, and you’ll always be treated with dignity and respect.

Who We Support

Our team support people with mental health difficulties, varying in degrees of complexity, including those who are difficult to place, potentially complicated by some of the following indicators:

High-level support needs
Specific Housing tenancy related issues e.g. arson
Self-harm/ suicide risk
Substance abuse/dual diagnosis
Vulnerability/exploitation, Grooming/trafficking
Complex trauma
Complex safeguarding
History of repeated/lengthy hospital admissions
Multi-agency involvement/forensic history
High-risk potential
Engagement difficulties
Non-concordance with medication

Our TLC Offers Support With a Difference

One-to-One Support

Home care offers one-to-one support from your dedicated carer, ensuring you receive their full attention. This can involve supporting you as a person in your daily living with tasks such as helping you to prepare food to taking your medication.

Home Care

We know that there’s no place like home. That’s why our service allows you to stay in the comfort and security of your own home, while still receiving the care you need.

Custom Support Plans

Enjoy a care plan that is tailored to your specific needs, preferences, and lifestyle. Whether you require help with daily activities, medical assistance, or companionship, our approach ensures that all aspects of your care are considered.

Personal Care

Our carers can assist you with daily personal care tasks such as dressing, bathing, dressing, oral hygiene, skin care, facial grooming, and toileting, ensuring your comfort and dignity.

Companionship

Living alone can sometimes feel lonely and isolating, which is why our carers are on hand to offer emotional support, a friendly presence, and meaningful conversations with those we care for.

Assistance with Hobbies

Continue your favourite activities and routines, while receiving care at home. Whether you’re green-fingered and love to garden, need help with shopping trips, or need to be accompanied out into the community – we’re here to support you.

Wellness Recovery Action Plans

Our recovery plans allow you to spend more time with loved ones, either at your home or theirs, with a flexible care plan. This means you get the support and care you need after leaving hospital, but can still enjoy those home comforts.

Holistic Support

Our comprehensive approach addresses all aspects of your and your family’s care needs. We ensure all physical, emotional, and practical requirements are met, to enhance the well-being and quality of life for everyone involved.

Household Assistance

We know that housework can often feel overwhelming, which is why our team also offer help with domestic housework and cleaning, to keep your living space feeling clean and tidy.

A Sitting Scheme

Our sitting scheme is there to provide support to you as a carer. It gives you peace of mind that when you need a break, whether it’s day or night, someone can step in and be on hand to help your loved one.

Waking Nights Cover

If you or a family member need support throughout the night, one of our carers will be on hand to provide assistance with any medical needs, or other needs that require supervision or assistance during the night.

We're More Than Just a Home Care Service

At Our TLC, our professional and friendly team of staff, are here to provide the highest standard of care for you and your family in your home. We understand that everyone’s needs are unique, which is why our support services are tailored to you, based on your individual needs. Your well-being and care are of prime importance to us, and we promise to cater our care to respect your individuality and dignity. You can also have peace of mind that our service is delivered with the Care Quality Commission’s ‘Essential Standards of Quality and Safety’, so you can be assured that you or your loved ones are in safe and trusted hands.